FREQUENTLY ASKED QUESTIONS

Are there any more promotions you offer?

Yes! Once a contract is signed with Belvedere, you will receive 15% off any party package at our partner locations. Ask your Event Manager for details.

What’s the cancellation policy?

All deposits/payments are nonrefundable. If the event was cancelled 6 months or more from the event date, you may pick a new date. At this time there is an additional 10% deposit due. Both initial deposit from the previous event and the new deposit will both be applied to the new date. If the (new) future event is cancelled or terminated for any reason the deposit is forfeit and shall not be permitted to satisfy a subsequent future event. Events cancelled within 6 months of their event date will forfeit their deposits completely.

When do you need our final details?

We will touch base 4-6 weeks prior to the event date to update the numbers, room diagram and contract. 2 weeks prior we will solidify the final contract and take final payment. After this time, you may increase your guests count/package until 72 hours prior when no further amendments are to be made. On the day, the actual guest count may not exceed the final guest count by more than 2%.will forfeit their deposits completely.

How much is the Deposit?

20% deposit at time of signing the contract and then 3 interval payments –prior to wedding date. You are of course welcome to make additional payments at any time. Final payment is required 2 weeks prior. All payments except the final can be made with a cashiers check, credit card (3% fee) or personal check. Final payment must be made with a cashiers check or cash.

Can we do our own sweet/ dessert table or bring in a late-night snack?

Yes! We will provide a table with linens, plates, napkins & fork and setup your trayed sweets for $125. Full setup with trays $200

How old is a ‘child’ and how much are the Children’s meals?

Children are aged 10 years & under and are $24.00++

Do you cater for all dietary requirements?

Yes! Simply ask for our special menu.

Can we do a choice menu?

Yes! There is an additional $5 per person charge for choice menus.

How late can we party?

Our liquor license runs till 2am. Real Time Sports Bar has extensive hours past midnight (subject to day)

Do you allow shots?

Belvedere has the ability to source most requests for you. If we cannot source your requested drink, you are welcome to bring it for a corkage charge of $15 per 750ml bottle or per case of beer. There will be a $1000 damage fee (this will be refunded to you at two weeks after the conclusion of your event if no damage occurs) applied to all events that bring in their own alcohol.

How much is it to add an extra hour onto our package?

1 hour is $750++ / 1 hour with bar is $1500++

Can we upgrade the Bar?

Yes! The upgrade to Top Shelf is $7.00 per person.

Can we do a Signature Drink?

Absolutely! We would be happy to serve a signature drink in place of our champagne service.

What time can I get into the Bridal Suite?

Two hours prior to the event start time. Please use your hotel suite for hair/make up.

Are you Handicap Accessible?

Yes, we are!

Do you provide a coat check service?

Yes, we do. There is no additional charge for this, but tips are always appreciated.

What should we do with our alcohol from our party buses/limos when we arrive at the Belvedere?

It is not allowed into Belvedere and must be put in either your hotel room or your car

Can we use our own choice of Vendors?

We would like you to use those on our recommended vendor list, but you can use outside vendors. We highly suggest outside vendors to visit the venue prior to the day to ensure we discuss Belvedere’s requirements. Linens must be delivered Tuesday prior to your event date. They are also required to sign off on our vendor sheet.

Will you help to set up on the day?

We would be happy to setup your champagne flutes, cake cutters & servers, your guestbook, favors, table numbers and place cards. You can drop these items to us a day prior to the wedding and we will work with your other vendors to set the room beautifully.

Cake tastings?

We recommend cake tastings be scheduled 4 months prior.

When can we try the food?

A menu tasting is included in the package for the bride and groom 4 months prior to the wedding date. Should you wish to try the food prior to signing a contract, it is $50per person. If you sign a contract on the day, the charge is waived.

Hotel Accommodations?

Yes! We have the Country Inn & Suites conveniently located next door. Please call 847.985.0101

Do you offer Valet?

Valet is mandatory at $200 flat fee per space for the evening and $100 for the afternoon. Simply note ‘complimentary valet service’ on your invitations so your guests know they can pull right up to our doors.

Do you charge room rental as well as a per person price?

No, the per person price is inclusive of the entire package excluding tax, service charge & valet

FREQUENTLY ASKED QUESTIONS

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Belvedere Events and Catering